How do I change my email address?

It is quite easy. We show you how to do it.

First, select the device:

Web Browser

Web Browser

  1. On a computer, log in to Yojma.
  2. Scroll down to your Profile, which is in the upper right corner.
  3. Select the icon that appears next to your email.
  4. Write your new email.
  5. Enter your current password.
  6. Select SAVE.

You will receive an email at the new email address confirming the change.

Mobile device

To have a better experience changing your email, we recommend doing it directly from your computer and following the steps of the Web Browser.

Apple TV
  1. Open the Yojma app on your Apple TV.
  2. Sign in
  3. Selecciona el ícono Ajustes, que se encuentra en la barra de navegación de la izquierda.
  4. Select ACCOUNT
  5. Select CHANGE EMAIL
  6. Write your new email.
  7. Enter your current password.
  8. Select SAVE.

You will receive a message at the new email address confirming the change.

Do you need more help?

We are here to help you

We are available to provide live assistance Monday through Saturday from 10:00 a.m. to 8:00 p.m. Mexico City time.

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